To keep your Foxerz™ soft, supportive, and looking new: Wash cold, gentle cycle. Heat can stress bamboo fibres. Use mild, bleach-free detergent and skip fabric softeners (they coat fibres and reduce breathability). Dry low or air-dry flat. High heat can shrink or warp waistbands. No ironing / no dry cleaning.

Pro tip: For dark colours, wash separately the first 1–2 washes.

The Foxerz™ (female's boxer) is boxer short made for women’s bodies and needs. An undie so well crafted and so comfy that it feels like you have nothing on.

We created a stylish design that flatters your curves, an exceptionally soft elastic waistband that leaves no imprint on the skin and a discrete "shield" to install your pad during that time of the month.

Our Foxerz™ embody the perfect balance between support and comfort. Our current classic design is meant to flatter and not to reshape.

We craft high quality intimate apparel made of organic bamboo that is made to compliment curves with sizes ranging from XS to 6XL. Oh and we’ve averaged our prices so that you pay the same price no matter your size. True inclusion baby.

*Mala MTL is our exclusive retail partner for sizes XL and up.

We usually ship quickly but some deliveries can be delayed. Don’t worry, your order will ship from Montréal, even if it means we have to get it to you ourselves. You’ll get tracking info as soon as it’s on its way.

Shipping times vary by location: 5—7 business days local, 7—15 overseas. You’ll get all the delivery details in your confirmation email.

You’ll see the exact cost at checkout. Sometimes we drop free shipping offers stay locked in to our newsletter here.

We were meant to travel.
We currently ship within Canada and the US and also internationally.

U.S. customers: Any applicable import duties and taxes are calculated and prepaid at checkout in accordance with U.S. customs rules, so your order can be delivered without additional charges upon arrival.

U.S. customers:

Our Foxerz™ underwear is proudly Canadian-made and ships duty-free under the Canada–US trade agreement.

Any applicable import duties and taxes are calculated and prepaid at checkout in accordance with U.S. customs rules, so your order can be delivered without additional charges upon arrival. Learn more about U.S. import rules here.

LMK's Comfort Guarantee

At La Maison Komandō, comfort is the core of why we exist. Hence the name of our company.
If your first Foxerz™ purchase doesn’t feel right, we’re committed to making it right.

You can choose between:

• an exchange for a size or style that fits you better.
• a refund
  

Simply contact us with your order numbe and let us know which option you prefer.

LMK Comfort Guarantee conditions:

• Valid once per customer, on the first purchased underwear
• Requests must be made within 7 days of purchase
• If you choose an exchange, the replacement item is shipped at no additional cost
  (exceptions may apply outside North America)
• If an exchange is selected, a refund will not be issued
  

For any other return or exchange requests, please refer to our standard return policy.

At LMK, we believe your underwear should adapt to you, never the other way around.

Returns Must Be Authorized By La Maison Komandō.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@bekomando.com. Upon Authorization Of The Return, Customers Will Be Provided With A Shipping Label As Well As Instructions On How And Where To Ship Your Package. Items Sent Back To Us Without First Requesting a Return Will Not Be Accepted.

You can always contact us for any return question at sales@bekomando.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items
For hygiene reasons and due to the nature of the product, worn/used underwear cannot be returned or exchanged. Please contact us if you have any questions about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@bekomando.com.